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Additional Information
Rigorous Quality Control
All our certified refurbished products undergo a 100+ point inspection process to ensure like-new quality and performance.
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TikTok Unboxing VideosLove your MacBook Air M1? Share your unboxing experience on TikTok with #CertifiedRefurbished and tag us @CertifiedTech
Customer Reviews
Shipping Policy
- Business days are Monday-Friday, excluding bank holidays and weekends.
- For orders placed after 1 PM, the delivery time will be calculated from 8 AM the following morning.
- We'll send you a tracking number within 24 hours of you placing your order.
It's not a guarantee that an order will ship the same day it's placed.
During the holiday season, the influx of orders and severe weather
conditions can delay the delivery of your order. For larger items,
delivery times may be longer.
Signature requirements
In most cases, a signature is required for the deliveries of new
orders and replacement items. This safeguards your purchase and ensures
that the item is successfully delivered to you.
Returns & Refund Policy
Once you receive your order, you have 60 days to return it . All you have to do is reach out to us. Just a few important things to be aware of:
If you receive a wrong or defective item, are missing accessories,
or if you change your mind about the item, you can ship it back for free
If you believe your item was damaged during transit, please let us know within 3 business days of receiving it.
What about returns after the first 60 days?
Sometimes issues only appear after several weeks of use, which is why we provide a 60 Day Refund guarantee. The policy starts on the date of purchase and covers hardware defects. The
policy doesn’t apply to wear and tear from normal use (including a
decrease in battery capacity), significant impact damage, or oxidation
(liquid damage). The warranty will also no longer be valid if your item
is repaired or tinkered with by anyone other than the seller.
Other things to keep in mind when returning your order
Don’t forget to remove all personal data and do a factory reset of the item
before returning it. And of course, remove your SIM card and make sure
you include all the accessories that came with the item (e.g. the
charger, cords, etc.) before securely packaging everything to send back.
item (e.g. the charger, cords, etc.) before securely packaging everything to send back.
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